Reduce your risk | Stay safe and help us all stay ahead If you have already been flooded


If the worst has happened, there are steps you can take to help prevent further damage.

  • Water and electricity don’t mix. Turn off your electrics and get your electrical systems checked by a competent person as soon as possible following any flood damage.
  • Has storm water or sewage entered the property? Storm or river-water flooding may contain sewage. Be very careful with personal hygiene following this type of flood damage.
  • If any important documents or photographs have got wet following flood damage, for safekeeping these can be polythene wrapped, frozen and dealt with later. This will also prevent mould growth.
  • If any furniture is standing on wet carpets, use saucers to prevent water soaking further up legs.

Links to further help and advice

Richfords are available 24/7 to help Cornish Mutual Members who have been affected by flooding call 01209 722522 or email

The Environment Agency

Flood Protection Association

Kitemarked Flood Protection products

The Met Office

The National Flood Forum